Massage envy started as a a Valentine's Day gift to ourselves. Now, we go regularly as much for therapy reasons as for relaxation. From deep tissue to pure relaxation, I haven't been disappointed. We always make our appointments in advance so we always get a time that works for us. Parking can be a challenge, depending on day and time. I can't think of one negative from any of my visits. Staff has been accommodating and helpful and therapists have exceeded expectation.