This was by far the most disturbing salon experience I have ever had. Let me start by saying I have never received a reminder phone call for my appointments but I am like clockwork every six weeks,but I show up I never miss. I walk in today for my appointment with Becca and the receptionist goes out back. She comes back out front to tell me that Becca is overbooked. Becca never comes out to speak to me herself or apologize no apologies at all. My schedule is very tight so rescheduling was not an option for me the only partial save was that Sherry another stylist was able to take me for my scheduled appointment with Becca. While I am sitting in another chair I hear Becca's second client discussing how sorry she was that she had to keep rescheduling and rescheduling and rescheduling and the light dawns on me that she was rescheduled into my slot and I was just bumped. So I am in the salon for two hours having my hair done by the other very kind stylist and Becca never even speaks to me and again did I say?...NO APOLOGIES? Finding a new salon has been very difficult from relocating across the country I thought after three good visits my search was over after today I can never go back there. So unprofessional.