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| - The Good:
The good thing about this theater is the stadium seating. That is, the seats are placed higher than the seats immediately in front of them, so everyone has unobstructed views of the screen. Although most theaters are going to this style of seating, not all Harkins theaters have done so. Even though there is a theater closer to me (Shea 14), I don't mind driving the extra few miles to get to North Valley just for the comfort of their stadium seating. I especially love getting there early enough to score their front row of their "balcony" seats. These seats offer the added benefit of being able to put your feet up on the front row metal bars. The chairs rock back a little too. The combination of a completely unobstructed view, slightly reclining seats, and being able to put my feet up make it a pretty awesome way to watch a movie on the big screen.
The Bad:
There's something seriously wrong with the concession stand here. I'm not just referring to the outrageous cost of food and beverage. Heaven knows, all theaters have that in common. It seems to me that the employees at this particular concession stand are especially inept. They are slow, they are inefficient, and they are often clueless. I recently gave the employee my "empty Harkins 2011 refillable value cup" and asked for a Diet Coke. He stared at me blankly and asked, "Did you want the Diet Coke in the cup?" Additionally, it seems that the lines take longer than other Harkins theaters I've visited. And it's consistently so, almost to the point of being painful. I'm not talking about a couple of times; it's been bad on at least ten visits. Almost to the point where I either don't buy any concessions because I become too impatient or I just smuggle in my own drinks and treats.
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