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| - The food is awesome, the service is ok. The seating is a bit awkward but that is mostly due to having a cook top in the center of your table, reducing the leg room.
The food is VERY pricey for what you get, who knew some cheese and meat with some chocolate at the end would be $150? I received a gift card for this place for $100 but found out when I got there it was NOT VALID on the good deals that they have, the all you can eat thing, it was only good on full priced items. It is odd because a gift card is just a form of payment and should NOT be restricted, actually think there is a new law saying this.
It was very confusing to order from this place, even the employees there were confused by some of the process.
The food came fairly quickly, and was AWESOME. It took over 2.5 hours from start to finish, it was good that we had good company. We went on a friday night and was shocked that the place was almost empty. I think only one other table was occupied when we got there and only two other parties came in during the time we were there. It was nice that we got our own room.
Over all I think they have a great product, a nice venue, and nice staff, though more training would be nice. The down side is the menu and prices are not right for West Phoenix....I would expect these prices in Manhattan or LA but they are too much for here.
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