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  • The Plaza Hotel has been by far the worst hotel, I ever stayed in, Las Vegas. - Rooms are filthy. The carpet is dirty! They problem never shampoo their carpets. I walked around the room barefooted and my foot was black, as if I walked outside. - The hotel is understaffed. - The front desk hardly picked up the phone. If they did, you would be waiting for at least 2-3 mins for them to even answer. - The valet is very slow during their peak hours. - I believe our car got damage when parked in valet!!! (Cracked Bumper) - The hotel elevators are extremely slow! Most of the time it took about 5-10 mins to get on the elevator during peak hours. Depending on your floor you stayed on. By the time the elevator reached our floor, it was took packed to get on and had to wait longer for the next one to come. And again hope it wasn't already full. - The Parking garage elevator is even worse than the hotel elevator!!! It was ridiculous. The first experience was arriving at 11pm and waiting for about 5 mins, to realize it was not working. I had to walk down 4 flights of stairs with my sleeping infant in my arms. The next experience was during check out hours.. the line for the elevator was outrageous and used the stairs to get to our car. - Last but not least, the bell man service. Horrible! We waiting for over 45 mins to get our luggage back. Complete run around with communication and no help from other plaza workers. If this hotel was not understaffed, especially during peak hours then probably things would run more smoothly and they would not have so many negative reviews. If your looking for great service, this place is definitely not the one!
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