VERY, VERY, VERY UNPROFESSIONAL! Exactly as described by the reviewer on 5/8/2014. I was calling him to book an appointment and he was totally unprofessional and confrontational, saying he was on disability and could only do 2 jobs a day or he'd lose his benefits, things he shouldn't even be discussing with customers. My advice is to stay away from this business, I'd rather have bugs than this business at my house. If you look at how unprofessional his website is done at http://www.whatsbuggingyounevada.com/, that should show you all you need to know about this business.