We were not impressed at all. We took the time to sit down with one of their accountants and explained exactly what we needed them to do for our businesses. Spent at least an hour and a half going thru everything and provided them with all the information they needed. They told us they understood and sold us on their services - but clearly they either didn't understand or were incapable of doing anything that didn't fit into their rigid structure. A quarter later we called to follow up and we got a "I'm too busy for you right now" reply. Not cool. Three months after that we realized they weren't doing anything we asked and we tried to find out what happened. Instead of owning up to their mistake - they tossed insults at us and acted like our earlier conversation never happened! When we took our complaint to the owner we got a very robotic apology with no attempt to make things better. Clearly this company doesn't work well with others.