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  • Mediocre food, awful service. I arrived just before 6 and was told a table was available immediately. I mentioned that the rest of my group would not arrive for another 20 minutes and that I would wait at the bar. There were a lot of bartenders hanging out behind the bar but took a bit of effort to get their attention, they did create a great cocktail though. I received a text message saying my table was ready and that it would be held for 10 minutes. I misread it as my table would be ready in 10 minutes, so went down after 15 to ask the hostess why I hadnt received a followup text message. She clarified my misunderstanding and told me it wasnt an issue and that I should assemble my party (group of 4) and my table would be ready shortly. We leave the bar and wait at the entrance and are told that the group sitting at our table has paid but is not making any effort to leave. I ask the hostess if she can say something to the group about the line and she says no. We wait for over 45 minutes at which point we see multiple groups leave (including pairs sitting beside each other) AND a group of 5 leave. We ask to be seated at the 5 person table and are told that the table is for 5 people and they cant waste a seat. I point out that 2 other tables are using empty seats as bag rests to which the hostess is non responsive. Finally the group we were waiting for vacates (on their own accord) and we are seated. Food service is good, our server is helpful, however as we having our dishes cleared away we hear her announce a special to the couple sitting beside us which wasnt offered to us. We got the chicken and pork buns, frankly Banh Mi Boys tastes better, larger portions and cheaper. We all got the Momofuku Ramen and its disappointing, the fish cake tastes like mock crab and there is a large helping of Kimchi in the bowl. As soon as we are done paying, the waitress comes and tells us that the hostess would like to let us know there is a lineup for seats and that we are welcome to move to the Shangri-La lounge. The food is decent, but definitely not worth the wait and dealing with the inept staff. If there was NO line, I may return, but most probably would walk the 1.5 blocks to Kinton.
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