I've been a customer for 9 years, quick convenient service and when extra service is needed between normal services, a free respray is performed. My technician is Kurt Shoemaker and he is reliable, professional and ensures I understand what is being applied and how it will prevent pests. Unless something unreal happens, I cannot imagine switching services ever. When in doubt, call this company first, and if you are in the northwest part of town, you'll get the added benefit of having Kurt keep your pests away.