The food was good. We ordered our normal sandwiches; a #4 with no onion and a #5 with cheese. However, the quality of service was lacking pretty bad. Wasn't greeted when I walked in despite the guy at the register standing there staring at me. I said "Hi" and nothing. I was an awkward moment, to say the least. We had placed our order to go. When they called my order, the guy put the two sandwiches on the counter and started doing other tasks. I kindly said, "Do you have a bag?' He literally pointed to them saying, "They're right there", then went about his other business. Not even acknowledging that he probably should have placed them in a bag since the order was to go. Same thing with napkins. I've been to far better JJ's before. Hopefully, this is just an isolated incident.