Reading these reviews I was honestly a little scared bringing my car in when my insurance company recommended it. I guess you need to know who to talk to and know when to not be nasty to someone. Vanterpool or Edgar worked on my 2014 Chevy Sonic and was honest from the get go. My car went from reminding me of the bad accident to me even forgetting about it when I glance at it. It looked even better than when I first got it haha. This place has a lot of friendly faces and great customer service and Edgar deff knows how to connect with his customers. I appreciate ya man!