I bought a groupon a while back and decided to use it today. I called MoB and asked if I could make an appointment. They said none was needed...come on in. I got there and the place was a disaster. The fat disgusting manager, who tries to act cool by making racist jokes and the like, told me that I should have made an appointment and then wandered aimlessly around digging through the trash on the desk looking for his appointment book. They told me to come back later that afternoon.
I came back and they said it would take 2.5 hours to do the tint job. I came back and they then tried to charge me an extra $150 for removal of old tint, etc. I had to pull up their ad that showed it was only $50 to do that. The guy at the front gave in, I gave him $50, and left.
Hope the tint job is decent...I'm sure they won't make good on the warranty.