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| - I ordered the service through the area represent and he assured me that the basic service will be sufficient to do homework online, which is not true. sometimes, i have to wait up to 10 minutes before I get connection again, I called the company and their answer was "it is, what it is" i was in total shock about their customer service skills and answers. I had basic services before back in California but never in my entire life, i had to struggle so much of internet connection like i am currently struggling with Cox Internet service. Unfortunately, i don't have any other choice since this area is monopolized by Cox communications. I need the internet to study, that is all, is it too much to ask to just be reliable? wow, this service sucks!!!! I would never recommend this service to anybody, there is no such thing as ZERO STARS, because if there would be, that would be my rating for Cox Communications.
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