Yep, the service DOES suck...
...but the food is so yummy, I will deal.
Went in there on a Thursday at 2p. We were literally the ONLY table in the front dining room. I was expecting undivided attention, but was sadly (and expectantly) disappointed. We got our food in a somewhat reasonable amount of time, but only one check-in by the waitress after we were pretty much finished. I would have liked more water. She was also no where in site when it came time to ask for the check. We sat and waited...and waited.
I think I get it though. Tommy's seems to employ a certain type of individual... the trendy hipster who looks like they don't shower (or shave) on purpose. Too cool for school and WAY to cool to wait on you...bah
Ah well, you can't have eveything. I still love the food and will keep coming back. The yogurt shakes are worth the wait (they dump a whole cup of real yogurt in the shake) and the fries are excellent. For a vegetarian joint, the burgers are pretty damn good too. I love the Ripp grilled cheese though...5 kinds of cheese, sunflower seeds, green pepper and tomato on a pita. Yum!