I live in Cali and decided to compare AZ stores during my stay. I went in an hour before closing and found a nice rack of designer jeans. After spending $94, I noticed they were doing gift cards-buy $100, get $125! I asked the clerk if I could return my stuff and do the gift card? She apologized for already closing her register. I asked her if I could come back tomorrow and do it and she said yes. So I went at opening but the catch was, you buy the card but can't use it until the next day. I explained my situation from the night before and she said she had to call the owner to get approval. The owner said, "no" & I was shocked considering my story. The young girl said she'd hold my items and I could get them the next day so I get my deal. I mumbled, "What happened to customer service.." But agreed. As I was shopping in the store, she took it upon her self to call the owner back and convince her to honor it that day. She surprised me with the news and I was just amazed at how she went above and beyond expectations for this customer! THANK YOU! It saved me a 3rd trip back. Also, I found Miss Me's for 20, true Religions for 30, and much more!!!! Thanks sweet girl behind the counter! :)