My father fractured his hip and after a every we chose The Center at Arrowhead because it was new and the close proximity to home. Sure wish I had read some of these Yelp reviews first.
My brother had to throw a fit to get them to get Dad dressed each day and out if bed.
They told us he'd eat 40-60% of his meal yet a 170 pound man left the center 20 pounds lighter.
If you don't stay with your loved one, they tend to get ignored. They left my father in his room in his wheelchair and at some point he scooted himself out of the chair and landed on the floor. We have no idea how long he'd been on the floor.
We named one of the nurses Nurse Ratchet because she was such a sour person. We sat and watched cna's go into a clean, empty room and not come out for 15-30 minutes, lights go unanswered.
Things improved slightly when we demanded a meeting with the director and head of nursing and the social worker.
I would never encourage anyone to take a loved one there.