Very disappointed in the service at this store. My husband came in to purchase a guitar and spent a considerable amount of time trying out various models. When he asked the very busy clerks (as they answered phones while customers waited at the counter) for a whammy bar, they snickered at each other as if they were sharing a private joke. One of them pulled a bar out of a drawer and handed it to my husband. It didn't fit but worked OK for testing so my husband decided to buy the guitar. The very busy clerk then told him they were "out" of whammy bars because employees had been passing them out indiscriminately. He was told he'd have to buy one to fit the new guitar. We left the store buying nothing. These guys are a joke.