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  • Both my husband and myself were treated extremely rudely by the pharmacist named Fry. I was notified by text through the pharmacy that a prescription would be ready. When my husband went to pick it up they claimed to have never received authorization for a refill from my doctor. This is the second time this has happened and the first time my Dr. Office told me the pharmacy lied. When I asked the pharmacist why I was not notified that my Dr. supposedly did not respond Fry began screaming into the phone about how that wasn't his job and he had thousands of patients. I asked for at least one pill since it was heart medication that i CANNOT discontinue. He kept interrupting me and screaming at me. Saying he did his job and that he was going to "end the call". I finally had to yell over him saying I knew he could give me one pill so I didn't have a heart attack while waiting on my stupid refill. He said "Your husband didn't ask for that I just spoke with him". When I said yes he just explained to me that when he asked for just one pill you turned him away. Fry then called me a liar. I finally got my one pill after being screamed at and up on. I don't know what this guys problem is, but I suggest he find a job where he doesn't have to interact with people.
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