Bought a Groupon to this hair salon so didn't really have any expectations but had read good reviews for this salon. The salon was clean and friendly and best of all, I didn't get attitude from using a Groupon as you sometimes find with other places. They did have a scheduling mix up so I ended up waiting over half an hour for my appointment but I wasn't in a rush that day so I wasn't fussed. I asked for a long bob - she ended up cutting it a bit short for my taste (long in front grazing my shoulders, with the back above my shoulders) but I actually didn't mind since it was a great cut and I could tell that she had great technical skills. Overall, satisfied with my experience and would return!