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| - Stopped in for dinner before catching a movie at the Atlas. There were maybe 4 or 5 other tables of people in the place, max. We asked if the happy hour was still going on (main reason for coming) abd were told yes, then asked of we wanted bar or table. We chose a table, and waited 15 minutes for the waitress to acknowledge is. To the point were we were about to get up (I think she heard us becsuse that's when she stopped talking to abother waitress and came over.) She was rude and quickly took our orders, when i tried to ask what drinks were part of happy hour, she informed me they only honor at the bar...Ok, shouldn't that have been mentioned when we asked about happy hour when we came in? Anyways, she promised to be right back with drinks. We saw others getting baskets of popcorn, we were never offered any. It took twenty minutes to get our drinks, then another twenty to get the food even though we ordered all at the same time, and she didnt even bring it, another waitress did. She literally saw us staring her down for drink refills and walked around to avoid our table (I wish I was joking)...The food was blah and we were really kind of upset by this time. Just wanted to pay and leave before we missed our movie.....I finally had to pull a flag down and "Excuse me!", to get her to stop from rushing by our table again. She got the receipt and then disappeared again. I tried flagging her down so she could run my card and correct the order since she charged us for two drinks (I got water, since when is that $3.99?) finally giving up and we dug out the exact change and I wrote her a note advising there would be no tip and here was the exact amount less the incorrect drink charge. I did notice as we walked out she ran to the table, probably thinking we ran out on the check.
I have worked various forms of customer service for almost ten years. I know waitressing sucks but so do many other jobs. If you want to make a living you should be courteous and do your job. If you hate it that much maybe you should find another industry to work in.I was still going to leave her a tip because I know most live off of tips but she wouldn't come to run the card and I wasnt going to chase her down again to try and give a tip. Yea, definitely our first and last experience with this place.
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