I'm going to say it and wait patiently for the backlash: Cleveland-style chili sucks! While I will use this review to cover Skyline Chili independent of other places, I want to point out that this style of chili is what this area of the country is known for and quite frankly I think it's terrible. It doesn't mesh well with my palate. I realize that by saying this, I am trampling on a long cherished tradition in this area. And frankly, I'm sticking to it. I realize that your mothers and grandmothers fed this to you as a child... and on their behalf I apologize for years of abuse.
Chili should be hearty and robust and spicy. Heck if you want a decent chili, go try the one at Zoup. It at least resembles a real chili. Skyline chili has a texture that reminds me of cream of wheat (and not in a good way). But beyond that it is relatively flavorless with the exception of some odd taste that is somewhat reminiscent of cinnamon. It's also served in a really weird way - on noodles. I am fairly adventurous but these textures and flavors just didn't mesh well for me.
I think another thing that bothered me is that, being unfamiliar with this style of chili, I felt confused by the menu. The staff weren't very helpful when I expressed my confusion either.
I'm glad you all love this chili but I'll pass on it and find some real chili!