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  • High prices, poor selection, and awful customer service. These are the reasons I chose not to register at Babies R Us in the first place. When l received BRU products at my shower and had no use for them I tried returning to the store. I did not have a gift receipt nor a gift registry so I was told they couldn't do anything for me. I was stuck with products I didn't need. Really? Is this how you treat your customers? The cashier admitted that each item was currently on the shelves but she had no way of "matching them up" against a receipt or registry. She even suggested that I try returning them to Walmart because their return policy is very lax. I was disgusted and offended. I was doing the right thing by taking the products back to the store from which they came. Even Target allows you to return things without a receipt. I'll never buy anything at BRU.
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