Worst customer service, if I could mark zero stars I would. I have had 8 appointments for a Frigidaire warranty dishwasher repair and they have not showed up for 5 of them without a call. I have had to initiate every conversation with this company. The website states "Brownies A-OK Appliance Repair is a parts and service center" but they do not carry any parts, the 2 times they did show up to do the repair they had to order more parts. They are a Factory Authorized rep for Frigidaire, I contacted Frigidaire and they were very helpful getting me in contact with a new Factory Authorized rep to finish the job. Based on the other Yelp reviews, I'm not the only one that has exprienced this total lack of customer service. Yuri, Gary and Rich, thanks but no thanks, I'm done dealing with you.