I've gotten a couple of orders from BrandX and have worked with both Phil and Amber. They were both great to work with and easy to answer questions, provide quotes and mockups of designs. They have a quick turn around time from the moment you pay for your order. And so far I haven't had any issues with the items that I've purchased in either the washer or dryer.
They're a bit pricier than the last company I was working with, but the print quality is 10x better and hasn't peeled or cracked on me! Definitely worth the price!