My husband and I stopped in this past weekend after I was pretty disappointed with the selection at the Coach store across the way. I had never purchased this brand so we thought Hey let's see what these are. We were greeted as soon as we walked in and the associate that helped us was great. I am horrible with names but my receipt says Gloria. She was telling us about spending her 21st Birthday at Disneyland, she was so great and bubbly. I told her exactly what type of bag I like and she picked some out. After going through a few options we decided on the first one she showed me and picked a wallet also. I am very pleased with my purchase and I will most definitely return when it's time for something new. Thanks ladies!