STAY AWAY. I did my research on the company and did see a couple negative reviews but thought they might be a "one off" experience or hard to please customers. The price was great and about $100 less than the other companies. YOU GET WHAT YOU PAY FOR. Only ONE bellhop showed up for the job. The company called me multiple times and said that they were sending someone else while the ONE guy was moving everything out of my building. Eventually another Bellhop did show up..for about 45 minutes.. rushed and stressed me out even more and when I got the bill I saw they charged me for him being there for two hours.
The ONE bellhop that was there from the beginning had one more run to make. He had dragged my mattress out in the hall way of my apartment building and said he would be right back. When the mover didn't come back after an hour I went to look for him. The mover and the truck driver were NO WHERE in sight. My furniture was sitting out on a VERY BUSY road with the truck door open. The ONE bellhop that showed up JUST UP AND LEFT. My mother and I had to drag my mattress back inside of my apartment and I had to sit outside to make sure no one was stealing literally all of my belongings. During the lull of...an hour..hour and a half...of not knowing where the truck driver was and realizing that the mover just BAILED an ambulance showed up at my apartment building and the truck was blocking the cop and paramedics from the easiest access to the patient.
Eventually about two hours later the company sent two more bellhops out and they were able to finally finish the job. It took the company 10 hours to move out of a 600 sq ft studio. The truck was loaded terribly and it looked like the boxes marked fragile were purposely thrown around..they were dented and some of the belongings inside were broken.
The company charged me for 10 hours of bellhops and 10 hours of moving. At first they told me they would take off the price of the truck....I refuse to pay for 10 hours of moving when it should have taken three hours AT MOST. It was not my fault that the company has unreliable employees. After multiple phone calls and added stress by bill was "discounted" and ended up paying way too much for this NIGHTMARE of a move.
Honestly just look through the reviews...every other review shows an issue or a bell hop not showing up. Please learn from my experience and hire a different moving company. It was not worth saving $100 for all the stress and headache I went through.