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  • From a current customer and referring customer. WOW. Shane and Randall were phenomenal. I am a current Truly customer and they treated my termites and did a great job with my house. I referred them to my parents and they put on the WHITE GLOVE service. I cannot explain how well Shane and Randall described the process, each step of the way, made me and my parents feel at ease with this whole process. I mean, the first thing people think is, "is my house going to cave in" and they obviously said no, but explaining it in a gracious way was huge. I asked a ton of questions of where, why, and how they were drilling, the type of product they use and they went out of their way to ensure all the questions were answered. They came to the house clean, they wore gloves, cleaned up everything perfectly and better than what it was. This is a big deal because they are walking through your house and you don't want to have to do more cleaning, but this was not the case. They did an all day job with no complaining, a smile, and went above and beyond to ensure it was done correctly. I highly recommend Truly for numerous reasons. One, the service is absolutely fantastic it really is. Second, the quality of work is top notch. They didn't try to sell us anything we didn't need and we got a great deal. Third, the communication from start to finish was perfect. Glad we chose Truly again!
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