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| - Yesterday I had one of the worst experiences at this restaurant. I must say that this is certainly not my first time here but it will be my last. The setup and organization of this place is an absolute mess!
We were first seated at our table, however we were not told that they changed their order system and that we had to line up to order our meal. Why seat us if we haven't ordered yet? The waitress was very rude and said: "I thought you've been here before". After we ordered, we sat down and our order was served to the wrong table. Fine, no big deal. The only thing that made it weird was that as when were waiting on my order to make its way over, the waiter came up to us and said: "would you like me to pack that to go for you". My friend hasn't even touched her food (and it was obvious) and we're already being asked to leave indirectly. Lol We politely mentioned that we were waiting on our second order and haven't started eating yet, but we will let him know if we wanted our meals to go.
So finally my fish and chips arrived with my zucchini fries. The food was good! A little salty, but palatable. There's just one problem... How is anyone supposed to eat fish from a metal basket. Yes. That's right, the fish was served on top of the zucchini fries in a metal frying basket with a handle. How is anyone supposed to cut the fish? So I politely asked for a small plate. The waiter was short and curt with me and said that that's how it's supposed to be eaten. I still asked for a plate as there was no way anyone could cut a piece of fish from a mental basket. When my plate arrived, the waiter brought another set of cutlery, which I just set off to the side as I wasn't going to use it. A quarter of the way into our meal, one of the owners (I believe she is the owners wife), reaches onto my table from behind me without excusing herself to grab the unused cutlery. *facepalm*
It seems like the staff here are more concerned with getting you in and out, as opposed to you really enjoying yourself or your meal. It's a tight space, so I didn't appreciate the woman coming into my space from behind me and grabbing at the cutlery and I certainly didn't appreciate being asked to pack our meals before that even made it out of the kitchen.
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