Being new to town we didn't know if our AC was supposed to be having such a hard time keeping up with the heat or if there was something wrong. We had previously called on 2 other companies for a different issue and their lack of customer service led me to look elsewhere when this issue arose. From start to finish First Choice was a good experience. Communication was wonderful and we are now enjoying cool air in our upstairs! Both guys who came were very professional and knowledgeable. Will be using them again, highly recommend.