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  • First let me say 2 stars are ONLY because the female bar tender who served us until we were seated was great!!! Now it was down hill from there in a huge way. We've been to this OG numerous times with good service. I can't say the same for this visit. Our male server had the "shakes" worse than patients experiencing DT's that I've cared for. Upon bringing the bottle of white wine to our table it had ice on the bottom as well as dripping water. Our friend grabbed the bottle just as it was about to hit the floor. The server never even noticed the bottle sliding off the table because of ice on the bottom nor did he notice the water he dropped all over our friends suit. He also either didn't noticed or care that he spilled red wine on the table while reaching across me to pour my husbands wine. We had to ask him three times for our pitcher of red sangria, our friend asked at least that many times for another glass of white wine which he never brought. This was a party of six adults in which he brought one bowl of salad that was maybe half full for the five who requested salad. He did bring more bread after we asked numerous times only to drop the empty basket in my lap. Never once did he ask if anyone wanted more salad or soup, very odd which by the way we did want more. Our food took over 35 minutes to come out which in the mean time he never bothered to ask if we'd like anything. The food was COLD as in ice cold!!!! All six plates clearly had sat waiting for him. One person ordered chicken meatballs, they were so over cooked it was difficult to even get the fork in it let alone slice. In passing we informed him of this he took the plate (again never asking if everything was OK or did we need anything) without saying a word. He came back 10-15 minutes later to inform us "they were making more chicken meatballs did we mind waiting?? Yes we mind!!!! The cook should be ashamed to send anything out of that poor quality, you could tell by looking at the meatball it was as dry and hard as the desert. The server stated the meatballs would be removed from our check, guess what??? They weren't! We had planned to order desserts but our server must have been in a hurry to leave as he brought our check without even inquiring. The resturant was not busy at all, we were seated at approximately 6:45 not that there's any excuse for this type of service nor food quality. People that were seated after us were served and leaving by the time our food arrived. I now wish we'd spoke to management prior to leaving.
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