5 star spectacular service from the beginning till the end is the way I want to start of my review!
I was in a bind with a plumbing issue. This past Saturday night around 10PM, the toilet water wouldn't stop running and even with turning off the water valve in the bathroom it still wouldn't stop. My major dilemma was that I primarily live in Los Angeles, California but my secondary home is in Las Vegas. I was in Los Angeles at the time when my son informed me of the situation. I called and messaged a few places through yelp that listed "24/7" services available. Doug, the owner, was the first one who replied. Of course I wanted to get a few more estimates from other companies being that I know hardly anything about any plumbing issues. About 2 more companies replied but my intuition told me to go ahead and move forward with DMS. That was the best decision! I messaged him Sunday morning and he came and fixed it. I spoke with him on the phone but he gave the name Jake so I didn't know it was him(found out today that his name is Douglas Jake). He explained what was wrong and what my options were. I was going to go ahead and pay whatever I had to pay since I was on a time restraint since my son was coming back to Los Angeles that same day but he said that I would be ok with just fixing one part of the issue which saved me $150.
Not only was he prompt, friendly and provided quality work but he is also genuine and I appreciate that! If I ever have any plumbing needs(which I hope I don't :)) I will definitely use DMS again.
Thank you for your services DMS!