Came around 1pm on a Thursday- seems that this time of the day is their 2nd lunch rush.
They seem a bit new and not completely organized yet for the busy lunch hour but you can tell that they have positive attitudes and are trying- which is encouraging.
The staff there spoke Cantonese and English, but I was there looking for a good lunch, not rating on authenticity- after all, the store name is "mosaic".
My iced lemon tea came first- it came without ice. I did not want to be one of those customers that don't give them a chance to fix the issue, so I asked for a glass of ice and they brought it out right away without giving any sort of judgement or attitude. I used to work in a restaurant, so I can sense these things. This to me is a +1 for service. After I got the ice, it was a perfectly good iced lemon tea.
Hainanese chicken rice - any time I hear that they have a boneless version on the menu, I feel obligated to try it. My current benchmark in the GTA for a standard chicken rice is Phoenix. I would have to say that the skin was a little fatty here and the meat wasn't as smooth/juicy, but it was still tender. Also, the pieces could be cut smaller. I would still come back for the chicken rice if I'm in the area.
I don't have as much experience in the laksa department but the soup was enjoyable, however they use a mix of egg noodles and vermicelli rice noodles- I'm not a fan of vermicelli so I'd only ask for egg noodle next time. The one other positive thing was the shrimp in the soup was actually good- most of the time it tastes like nothing and has lost all of the shrimp texture.
I'd probably come back for my hainanese chicken fix- maybe I'll try curry next time?