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| - The selling point for Trump has to be that there is no casino -- there's already enough casinos in vegas to choose from, and to have a high end hotel to come back to at the end of the night (or morning =P) that doesn't smell of smoke or have slot machines going off with their cheesy music is nice. I love how the lobby actually smells like honeysuckle instead, it was a wonderful scent to come back to.
The staff were generally courteous and nice, though some where a bit aloof and cold, we did meet three really nice valet/cab guys during our stay. The rooms are decent sized for suites, and the bed simply AMAZING. I was tempted to steal the mattress and take it home, but it was my friend's credit card info they had downstairs, so I had to resist. But it was definitely one of the most comfortable beds I've slept on. Housekeeping was quick to bring up whatever we requested (extra towels, blanket) and room service was quick, efficient, and courteous. The jets on the tub were awesome, and it was big enough for me to stretch out comfortably too.
Some of the things that I didn't like as much, which brings it down to 3 stars:
--internet is $12.99 a day. seriously? the Signature at MGM provides complimentary internet, and they're also an all-suite building like Trump. and not quite as far away too.
--it is at the end of the strip, off the strip. It is near the newer casinos, ie wynn/encore, but a bit far for walking to caesar/bellagio. and i don't remember if there was an actual sidewalk to walk on towards wynn, but you can go to nordstrom right across the street at the fashion mall. we cabbed everything, which wasn't bad since we were splitting the cost amongst several people. but if you want convenient access to the strip, it may be a bit far for you.
--the toiletries are sub par. maybe this is too minuscule to actually complain about, but this is Trump international. Donald Trump is putting his name on it, and he's gonna provide his guests with cheap no-name shampoo/conditioner? I've received Bvlgari toiletry products from Mandalay Bay, Trump can do better.
but probably most importantly --- our hotel room door did not close/lock. anyone could open it without a key, just turn the stupid knob and push. we let housekeeping and concierge downstairs know about it, but no one came up to fix it. it was like this during out entire stay. we weren't offered the option of switching to another room, which any other hotel would have offered if they couldn't fix the problem, cuz i mean, how unsafe is THAT? but nope, nothing was done. thank goodness nothing was stolen, but we made sure to take the important stuff (credit cards, ids, etc) with us when we left the room. and i guess it was some comfort that there was a guy downstairs checking everyone for room keys to enter the elevators....but shame on you Trump! That was one big no-no. I'm guessing this is an isolated incident, since no one else on yelp complained about this, but they should have resolved this matter ASAP, and been a bit more concerned about its patrons' safety.
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