so we got this through hotwire and it was a 5 star option. i would debate this place is truly 4.5 stars and ive worked at a 5 star place before
good:
very modern decor
great dining options including sage
service standards are PHENOMENAL and thats where i clearly see the 5 stars
great casino
always hot water instantly
shower great
bad:
-bed was way way too soft and usually i'll sleep on anything but way too soft. also the left third of my bed felt downhill
-toliet ran off and on all night
hotel was a 4 and the service standards a 5.
their shopping stores are in Crystals which is all high end