Hidden in the underground PATH, the quickest way to get here is by going inside the Sheraton Hotel on Queen, take the escalators downstairs to the underground level, and there you are! Right across a sad lottery booth. There is ONE barista who SMILES and the rest just act like they're too cool for school in their plaid. I am giving 5 stars because the guy who smiles makes my heart melt and the lattes are really good. SMILE MORE, YOU GOOFS, SO I WILL COME BACK MORE OFTEN.