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  • I'm just going to start by saying that more businesses need to be like this one. After a not so great first impression from this business, I can tell you I was not expecting to be writing a positive review so quickly. First thing is first, it's extremely unfortunate that the driver is what ultimately ruined my review because this family does nothing but care about the success of their business, and more importantly the happiness of their customers. So, fast forward yesterday, and I receive an email from the manager, asking what had happened. I was at work, so I couldn't reply. Not even an hour later, one of the owner's personally comes to apologize to my job. Now, in today's world, not many will go out of there way to apologize, and much less personally come to someone to do so. The gentleman I spoke with, was kind, patient, and very sympathetic. He apologized for all that had happened and asked to make it up to me. I didn't need anything, but the apology, but he insisted. Today, he showed up with a HUGE family size pizza, wings, and drinks for my whole office. The food was amazing. The cheese gooey. The toppings perfectly baked. The wings were crispy and meaty. The sauces were flavorful and bold. You want a good pizza, give this place a shot. Know that they really care about their customers and our satisfaction. This business didn't have to go out of their way to do any of this, as it was just one person that ruined it for me, yet they did. Grand Pizza has a grand heart, and my staff and I couldn't be happier to have found our new go to spot. Thank you again!
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