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  • We initially called ASAP to snake a sewer line, which they did. But after a second trip out to clear a backup, they sent a camera down and discovered a pipe full of nasty water. It turns out we had a belly in our line. But what happened after that was more than we could have imagined. Nick, the owner, suggested we only needed to dig up a section of the line and replace the bellied section. They went on their hunch, but it turned out the camera locator had written up a report that detailed a much bigger problem. The belly actually stretched from one side of the house with a kitchen, hall bath and laundry to the other side of the house where it meets up with a main line going out of the house. They didn't suspect this until they dug up the first section and then had to dig up two other spots. We had no idea that this would involve so much work and produce a disaster for the house in terms of dust, dirt and most of all-- stress on the homeowners. They had another contractor they work with to put up plastic to contain, but it was not nearly enough. Our family could not take it and had to spend 5 days in a hotel while our house was torn apart. Then we had to have professional cleaners come in to clean up the nightmare, which even then, was not 100%. The whole belly was replaced and all the dirt and 5-inch thick concrete foundation was put back. But, they could have saved time by doing the entire work up front instead of discovering along the way. Nick was an understanding guy and even took our dog while the work was done. But, in the end, the cost of this work was enormous. He did manage to bring the price down some and even threw in a PRV to help us out, but this is something we are still grapelling with weeks after it was completed. They did the work and the guys who did it did a good job. I would recommend them, but just understand that a problem such as ours will set you back A LOT of money. And make sure you understand what your homeowners policy will and will not cover before you take on this type of project.
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