my second time .. it seems a good deal at first but after I started seems everything I get at other salons as standard is extra... work is good but be upfront on pricing before you sit down .. as to what is included.. the first time I didn't realize they charged extra.. I thought it was just a fluke .. this time the massage part of the manicure was left off despite an upgraded service... when I asked for it they said five dollars more... I didn't just want a polish change .. I want a full service manicure. I was very clear.. they trimmed the cuticles.. but no hand treatment ...my hands were extremely dry after device since they soaked my nails in acetone .,..