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| - First off I have to give this place 1 star but if I could give it NO stars I would!
A group of us are in town for a bowling tournament at Sunset Station and decided to have dinner at this place because its inside the casino and convenient, and the decor looked like it would be a nice place for a nice dinner with friends. About the only this this restaurant has going for itself is the appearance. The furniture is nice and modern and the restaurant itself looks remodeled. But don't let that fool you, what comes out of the kitchen is terrible, but more about what they call "food" later...
We had a reservation for 12 people at 8pm. We arrived early and requested to be seated, it was about 10 mins before 8pm. It wasn't like they didn't have the tables ready because we did make a reservation and no one was sitting at the tables we were going to, but nonetheless we sat down about 10 after 8pm. Because of the size of our group we had to split into 2 tables. We sat for about 10 mins before anyone even came by to greet us or offer any drinks. The water boy finally came, then the waitress about 10 mins after him. We were starving so we ordered our drinks, appetizers/salads, and entrees at the same time. I wish someone would have told us that it would take over 30 mins to get our salads and another 45 mins to get our food. In fact people who came in after us, ordered their food, got their food, ate their food, and left before we even for our entrees. Bad, bad, bad service only gets worse.
The food was terrible! Overall it was just bad. Only 1 person out of our entire group was satisfied with the quality of his food, he got the steak. I ordered the veal scaloppini, and when it came it was a disaster! I asked what was in the sauce because it looked creamy and I'm lactose intolerant, the waitress said it was lemon butter. I made my bf taste it, he said it wasn't good and had cream in the sauce, so I sent it back and asked for just some plain pasta with marinara sauce. The veal was pounded super thin, and it was hard to cut through and tasted really bland according to my bf. The waitress didn't even know what was in the food she served, SMH. After waiting for another 20 mins without the food coming I decided to cancel my order all together because everyone else was done with their meals. My bf ordered the chicken marsala, which was so gross that when I took a bite I chewed on it for about 30 seconds before I had to spit it out! It was BAD!!!
We had to call a manager come over because everything was so bad. But he must know how bad the food and service was because it seemed like he heard it all before. He wasn't apologetic or seemed to care at all. He did say, however that our waitress Jessica is one of the best they have, which didn't mean much because she wasn't great and our service sucked! I asked for a split check, she acknowledged it, then brought one check with everyone's meal on it. Ummmmm... Hello?????
Food service was terrible, food quality was worse. Oh BTW, I should mention that the same jerk manager who did nothing for us ordered his food after us, sat down and ate it at the bar in front of us, and finished before we even for our salads. You would think that at some point he would've looked up and said, "hey they've been sitting there for a while without any food, I should go see whats going on..." but no, he sat there watching tv, eating his food.
I should mention that the restaurant was a little busy when we first sat down, but after an hour of us being there, only 4 tables were seated in addition to ours. So it wasn't like they were busy and that's why the food and service were Bad...
I wouldn't recommend this restaurant to my worst enemy!!! DO NOT EAT AT PASTA CUCINA UNLESS YOU WANT TERRIBLE FOOD AND EVEN WORSE SERVICE!!!
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