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| - I had been to this place around 3 times and was never really impressed with the service. I do however really enjoy the jerk wings with Caesar dressing. I convinced one of my best friends to join me one night for the wings. We were greeted promptly at the door, seated, and our drink order taken. It was not very busy that night. Our drinks came right away and menus were presented to us. We knew what we wanted so it didn't take us very long to decide. We placed the menus on the other side of the table hoping that the server would realize we were ready to order. We had to ask someone to send our server over. This took a while. My buddy ordered first, his order was the jerk wings with Caesar dressing, an order of fries with gravy. When the sever turned to me, I said "I will have exactly the same".
We enjoyed our drinks and awaited our food. My friend's order arrived soon but mine did not, I figured my food was on its way shortly. I waited and finished my beer. I had to flag the waitress down to ask about my food. She had the nerve to ask me if I had ordered anything, I told her that I had specifically said I would have the exact same thing as my friend. Her response was "I must have not heard you, I will place a rush on your order" and quickly went into the kitchen. My beer was empty and I tried to flag someone down to get another one, you would figure the the server would have noticed this and asked if I wanted another one while I waited for my food. This was another process that took a while. My drink came with my wings. As I am a little OCD, I have my food in sections. I waited for my fries to arrive as I eat them first. After a short while, I had to flag the server down again and asked about my fries.. Her response was "I didn't know you had ordered fries, I will get a rush order in". The fries arrived shortly without the gravy, again her comment was "I didn't know you had ordered gravy, I will get you some" not sure what part of "I will have exactly the same" she didn't understand throughout this visit.
The manager came over and apologized for the "misunderstanding" and comp'd my meal.
It has been several months since this visit and I have not been back.
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