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  • Review from now 2018- wife got an email for her birthday so we went to celebrate although we tend to go to other more proximate non corporate establishments. Despite reservations we were seated about 10 minutes late, and when we were, God Bless the server but it must have been her first night. We were stressed for her and patient, we were worried that she'd drop something and at one point she actually did. At one point she disappeared and we were joking that she quit and was driving home! Now, if you, our server are personally are reading this, don't take this personally- that's what happens when you are new, but the fact that the company allowed this to happen makes you wonder about the training program. Luckily she had a trainer who was clearly a pro and was letting the trainee try her best. But guess what, it was my wife's birthday and the birthday of a girl who was with another family at our table. It literally took an hour from our reservation time to even get our soup. We joked that we should go get some hamburgers to tide us over. Eventually the chef came out and he was very cool and very capable and did a great job. The food was good but each person got served at different times so at one point 2 people in our group were done eating before the last person in each of our groups even got their food. Then he offered us onions- after half of us were completely done with our meat- so who wants a plate of onions after dinner? So the timing was a bit off and from experience at other restaurants this is not normal. I did speak with the manager and he gave us a fair and greatly appreciated discount. Hey I worked food services when I was young and any new job can be stressful but for a big company like Benihanna to miss it this hard is a mystery. Review from 2010- The best dining experience in a long time. It's more like the Jungle Cruise but with food. Great service. Great (right at your table) chef. And we got out if there spending less than we planned. I forgot that its kid friendly too. If you've never tried it, I highly recommend it
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