| rev:text
| - (head shaking in hands) if i had only known.
I called this location based on a recommendation/search with a online search engine (accompanied by a coupon).
I called the shop Wednesday to advise that i was purchasing a vehicle and that in the next few days i would like to bring my new car in for an inspection, i was assured that it wouldn't be a problem and that if i brought it in Friday/Thursday evening that "his guy" wouldn't be available to look at it until Monday, Which wasn't a problem since my purchase is an alternative transportation and i'm in no rush to fix.
It was a few days later probably Tuesday the following week i received a call from the manager to review the details, when i was given random details and hefty mythical quotes based on chicken scratch from the mechanic i was inadvertently discouraged to fix my recent purchase and even purchase a newer version (which i thought was odd, it kinda felt like they thought it was too much work) he kept fishing for prices i felt comfortable spending and budget i was trying to achieve (none of which i feel was his business, based on the fact its his business to sell a product, not tailor my needs to fit my budget).
Based on the severity of the potential condition of the car I felt no need to rush the mechanic, until Wednesday my husband had to go into the shop to get an actual quote on paper (which means that now three days after having possession of the car it was not complete). Again my list of expected repairs was all curtailed based on budget and never a complete list of repairs as promised.
upon arriving home i had two separate quotes, both with random items no real priority and a mishmosch of procedures. I started googling some of the parts to find my quoted price for parts was ridiculously over priced, keep in mind i know the make model and year of my car and if the parts needed were true and as listed i should have been able to find them easy enough with clarity, right? and wouldnt they be close to the price that i was quoted? NOPE, not the case waaaay off!
The icing on the cake was when I attempted to call the shop the day after my haphazard events of financial presentations and assumptions to discuss my findings and concerns when not once but three calls from my cell phone rang through to the fax, were my calls being screened?
The following day the mechanic actually called to see if I wanted to get started, not the manager, not an Owner or administrative representative, the mechanic. I told him that my confidence had been crushed and we would be in later that day to pick it up, despite the fact I was not given a comprehensive estimate of repairs as promised and still charged the inspection fee of over $100 plus tax.
Lastly, id really rather the management spend some time researching an answering machine and better resources for purchasing parts rather than respond to my review (its time better spent and true yelpers only find it comical to justify my experiences with bashing my opinion, im entitled to mine, just as you are yours).
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