Unfortunately, the only time I visited this clinic was when my elderly dog went into distress and it was the only place open late on a Tuesday evening.
The staff on duty that evening were incredible. They realized my dog was very ill and took great measures to relieve his pain as well as preparing me for the inevitable.
The vet working this particular evening was compassionate and went out of her way to explain my pet's deteriorating condition and the options I had at my disposal. She was a godsend during a difficult time.
When I returned a week and a half later to retrieve my pet's ashes, the staff remembered who I was and provided heartfelt condolences.
They made a very stressful time for myself and partner a little more bearable.