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  • Here at ER right now and I can't even, I just can't watch all these mess, RN at the Nurse Desk is rude, no sympathy, the first time we walked in here she was chatting with this other nurse, didn't even greet us or told us what to do, 11 people are ahead of us. Been waiting here for two hours now to see a doctor, a guy here is on the floor because of pain and this RN was telling him "you need to get up now" like wth he doesn't even look okay and in terrible pain, another woman she called for information said she couldn't walk and needs a wheelchair, this nurse was like "why do you need a wheelchair hon" oh boy she just needs to go home now, this place is a mess, security guards though are helpful but they just need more help, needs more RNs and CNAs, haven't seen one CNA at all yet Answer to Mr. Scott I brought my husband to UMC ER for he was having a sickle cell crisis but we actually ended up going home without getting the treatment after waiting for two hours in the ER lobby. We couldn't wait anymore and my husband was just feeling more sicker upon sitting and waiting there that seems like for nothing. We were told by the guy nurse that the reason for the longer waiting time is that there was no doctor available to see us that time. So that's what we did, we waited though the ER guy nurse seems nice and that he cares genuinely it's just there's nothing else he can do more for us. I wish it wouldn't happen to anyone else too because anyone who's having sickle cell crisis should be actually seen RIGHT AWAY. We didn't mind waiting but two hours of being there was just enough for us to see what kind of hospital UMC is. There seriously need to be improved and done. Making a pt having a sickle cell crisis is a big risk for that person to be comatose and that's life threatening. The last time my husband had a crisis we were at Valley Hospital. We went to UMC that time into thinking that it might be a better hospital from the look of the outside but we were greatly wrong I'm sorry to say that. I wish I am wrong and we were just there at the wrong day. The older lady ER nurse btw shouldn't be working at the front desk if she does her job like that. Maybe she's better off at a different department where she couldn't be handling and be the main lady to greet the patients. Sent from Jozel
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