My computer started shutting down suddenly. I called and the service technician, Ryan, said he could look at it the same day. When I went back a few hours later, he had found a fan was not running and the computer was very dirty. He cleaned everything up for me and the fan started working. He didn't charge me, but quoted me some very reasonable prices for replacing the fan should that become necessary. The shop was very clean and the help was friendly and professional. Nice location, too. I will definitely be back again.