I seriously think that some associates need a lesson in customer service. Went to buy a food processor and needed some help. I went up to the person at the counter as I did not see anyone around. She came to help me but was very curt and did not seem to have enough information about the products so I was essentially left to my own research(You know how some people seem so disinterested in helping you that you decide not to waste any more time)
I finally went up to pay and gave her a card that had over 150 on it and i was sure cause i had shopped for something less than a month ago. She scanned the card and told me that I had 28 on it. I asked her to check again and she said my card (which was a macys gift card) had crashed her register. I requested for the card and said I would like to check back at another register as i was pretty sure that i had much more on my card. She said she would need to undo the transaction and tried again and the card showed the correct balance this time. I was glad that I checked but this whole experience was far from pleasant.