Depending on who you get to make your food, your experience can be good or horrible.
The girl who makes the pizza is an absolute moron and is very rude. She makes the mistake of not making your pizza even after your 10 minute wait because she forgot to, giving it to the wrong person when does finally make it, making you wait again for 15 minutes only to get another, burned AND wrong pizza all while giving you attitude and being rude. Wtf?!?
Prices are unreasonably high and so is the gratuity that you HAVE TO pay even if your experience is bad. You have to get everything yourself so I don't know what the gratuity is for. You don't even get water or napkins or anything at all.