I'm not a huge fan of chain pizza places, but after having bad luck with some of these Mom & Pop places in this area, I ordered from them, and I've done so about 10 times now. I've only had an issue with slow delivery once, it was only about 15 minutes past when they said it was supposed to arrive. But I ordered once again today. The pizza was decent. I got some wings, which were good. I've never had an issue with the food not being hot and fresh. All their delivery drivers seem nice and friendly and none of them have ever called me having issues locating the place as others have. They've also honored any coupons that I've used (most of them on-line deals I've found). I'll never say Pizza Hut is the best pizza in the world, or is anywhere close, but when you need delivery pizza and consistency, I'll take them over Papa John's or Domino's any day of the week. By the way, I've used the on-line ordering every time, and have not had any issues with incorrect orders.