Typical scenario. I live in California, own a home in Vegas, tenant calls when it's 112 degrees and her A/C is out. I called Deke's which I found on Yelp.com on a friday, (because of the 5 stars and the westside location), they were on the job SATURDAY for no extra charge. Called me with a fair assessment, fixed the problem and billed me for the work (they don't take credit cards). They didn't bother my tenant for payment or demand cash upon completion. Made it so easy for us out of state homeowners. You deserve the 5 stars.