Went here with my husband and another couple last night. We had a GREAT time! (So much fun we booked a second escape room for the same night!! We did The Heist and the FBI Interview) The staff were very friendly and were genuinely interested in our satisfaction and feedback. We've done another Escape Room in Mesa and to be completely honest, it was a little more "high tech", and we did really enjoy it (hence why we decided to try another one!), but really the staff here made the Riddle Escape Room come out ahead for the experience. Go in with a great attitude and an open mind and you will not be disappointed :)